Documentation

5. Chat

The „Chat“ function is for internal communication between the seller and the buyer. Any customer can start a conversation before sending a request or order. Sellers can contact customers only after receiving the first quote request or sample request. The „Chat“ or „Contact“ button accompanies you throughout the entire ordering process. You can also access the chat through the button in the top right corner („Bubble with three dots“). Clicking it will take you to the chat environment (see Figure 52).  

Figure 52