The chat environment is divided into three sections:

A. Conversation List
Located on the left side, it contains all your conversations with customers/sellers.

B. Conversation Thread
Located in the center, it contains all messages exchanged between the customer and seller. Each interaction regarding the request and order is also recorded in the thread. Click the „View request“ or „View order“ button to display the details of a specific request/order.

C. Request and Order List
Located on the right side, it contains all requests, offers, and orders created between the customer and seller. Clicking on an item will display its details.