If you need to evaluate a product before committing to a larger purchase, here’s how to request a sample on Rootie:
Note
If you don‘t see a „Sample“ button for a product, it means the seller doesn‘t offer that product the possibility of sending a sample.
- Initiate the Request
Navigate to the product details and click the „Sample“ button (see Figure 25). This starts the process to obtain a physical sample from the seller.
- Provide Sample Details (see Figure 26)
Select the desired quantity for the sample, and the system will display the price if applicable. Use the „Message for supplier“ field to communicate any specific instructions or requirements you have for the sample.
- Enter Billing Address (see Figure 27)
Specify the address for invoicing purposes. Include additional billing instructions if necessary in the „Additional information“ field. You can save this address for future use by checking the „Save billing address“ option.
- Enter Billing Address (see Figure 28)
Provide the address where the sample should be delivered. If it matches the billing address, simplify the process by unchecking the „Delivery address is different than billing address“ option. Include any specific delivery instructions in the „Additional information“ field.
- Confirm and Submit (see Figure 29)
Review all the details of your sample request. If you need to make changes, click the „Back“ button to edit your entries. Once you verify that all information is correct, submit the request by clicking the „Send a request“ button. A confirmation message will be displayed upon successful submission.
Note
After your request is submitted, you will receive a confirmation via email. You will also be kept informed about any updates or changes to your sample request.
