Rootie.eu is designed for companies that want to trade efficiently — not for passive browsing of offers. This onboarding guide walks you through the key steps from registration to your first transaction, so you can start using the platform correctly from day one.
1. Registration and basic account setup
During registration, it is important to choose the role in which you will use the platform — either as a buyer or a seller. For technical and legal reasons, each role is tied to a separate user account. If one company wishes to use Rootie.eu both as a buyer and as a seller, it is necessary to create two separate accounts using two different email addresses.
This setup is based on applicable legislation and ensures a clear separation of commercial roles and processes within the platform.
After registration, the first step is to review your company’s basic information. Correct and complete company details are essential not only for credibility, but also for smooth communication with potential trading partners.
We recommend checking the following right away:
– company name and contact details,
– the person responsible for communication,
– basic information about your business.
This step is often underestimated, but incomplete or inaccurate data can slow down further progress.
2. Completing your company profile
Your company profile is a key element on Rootie. It serves as the primary source of information for potential partners and has a direct impact on whether others contact you or respond to your inquiries.
Focus on clearly defining the products or commodities you trade, including essential parameters such as volumes, packaging, and delivery frequency. Avoid generic descriptions and replace them with specific, practical information that allows the other party to quickly assess whether you are a relevant partner.
The more precise your profile is, the faster you can reach your first successful transaction.
3. Setting your trading focus
Before you start actively sending inquiries or responding to offers, it is important to be clear about the role in which you will operate on the platform — as a seller, a buyer, or both.
A properly configured trading focus ensures that you receive relevant inquiries and offers and helps you avoid unnecessary communication outside your actual area of interest.
If your company operates in both roles — as a buyer and a seller — a separate account is required for each role. Each account has its own trading focus, notifications, and transaction overview, helping maintain clarity and compliance with legal requirements.
4. Creating your first inquiry or responding to an offer
To gain real value from Rootie, you need to move from a passive profile to an active step. This means either creating your first inquiry or responding to an existing offer.
When creating an inquiry, provide clear and specific information about the product, quantity, timeframe, and any special requirements. When responding to an offer, make sure your reply is factual and timely.
The goal at this stage is not perfection, but initiating real business communication.
5. Working with price offers and confirmations
After submitting an inquiry, you will receive a price offer from a trading partner. At this point, it is important to review not only the price, but also delivery conditions, volumes, and timelines.
Rootie allows you to confirm or reject offers directly within the platform. We recommend using this built-in process rather than confirming deals outside the system, as it preserves transaction history and ensures clarity.
6. Your first transaction and next steps
Once an offer is confirmed, an order is created. At this moment, Rootie becomes an active business tool rather than just a company profile.
After completing your first transaction, we recommend:
– reviewing active and completed transactions,
– evaluating communication with your partner,
– adjusting your profile or settings based on your experience.
Early transactions often reveal small details that are worth refining right from the start.
7. When and how to use support
If you are unsure about your next step, encounter any issues, or need advice on using the platform effectively, do not hesitate to contact the Rootie team. The goal of support is not only to resolve problems, but also to help you optimize how you use the platform.
Conclusion
A successful start on Rootie.eu does not depend on complex settings, but on a clear profile, an active approach, and consistent use of the trading process. By using the platform systematically from the beginning, you significantly simplify the path to your first and future transactions.